Remote Control

  • Windows Version

    After downloading the file, run it and tell us your ID NUMBER and PASSWORD that the program indicates to you

  • Mac version

    After downloading the file, run it and tell us your ID NUMBER and PASSWORD that the program indicates to you

Do you need help? Write to our Technicians

  • What a Remote Technician Can Do for You

    Immediate real-time assistance

    Most commonly solved problems with Remote Assistance:

    Speed ​​Up a Slow Computer

    Virus, Malware and Spyware Removal

    Backup and File Saving

    Windows Update Errors

    Popups and Annoying Advertising

    Problems Receiving and Sending Emails

    Printing Problems and Errors

    PEC Email Activation and Configuration

    Lextel Access Problems

    Troubleshooting Navigation Issues

    Uninstall Programs

    Digital Signature and Smartcard Problems

  • Simple Program Installation

    No installation or configuration required. Once downloaded
    the program, you just need to find the program where you have it
    downloaded(download folder) and launch it.

  • Secure Remote Access

    Use secure connections: All remote sessions are encrypted with
    high security standards and random passwords change every time
    startup. You can also configure more advanced security options for
    protect your devices.

  • Plug & Play

    An easy-to-use solution for accessing and controlling computers and
    remote servers. Provide hassle-free remote support to devices
    of your customer as if you were sitting in front of their screen.

Common Questions

How does remote assistance work?

Download the Program to allow the technician to solve the
remote problem. Please note your ID NUMBER and the PASSWORD that you
indicates the program

Once I have downloaded the program, what do I have to do?

Once you have downloaded the program you can contact our Customer Service at 06.3224066 and provide the data for the Remote connection

Once remote assistance is finished?

Once Remote Assistance is finished and the problems are resolved
with your Computer or Mac, you can make the payment via
PayPal